The House
Privacy Policy
What we collect. When you send an inquiry, we receive the details you share with us — your name, your email address, a phone number if you provide one, and the details of the journey you describe. We collect nothing beyond what you choose to send.
How we use it. Your information is used for one purpose only: to respond to your inquiry and, if you ask us to proceed, to arrange your journey. Where an arrangement requires it, the relevant details are shared with the partners and suppliers who will carry out that part of the journey — and with no one else.
What we never do. Your information is never sold, and it is never shared for marketing. Discretion is the foundation of this House, and it applies to your details exactly as it applies to your travels.
How long we keep it. We retain inquiry details only for as long as they are needed to answer you, to arrange your journey, and to meet ordinary business and legal obligations — no longer.
Questions. For any question about your privacy or the information you have shared with us, write to us at info@jarabagrand.com. Every message is read personally and answered in confidence.